MLB 2015 Topps Tribute簽名瑕疵卡處理流程公告

Ysponder

Topps公司宣佈對於2015 MLB Topps Tribute棒球卡裡有些會拆出部份簽名糊掉瑕疵卡的處理方式，此次該系列由於採用新的製卡技術而造成的這些問題，以下是敝公司為各位寄去Topps處理的時間流程:

1、消費者如有購買整盒尚未開封的Tribute欲退的請於下星期一(03/23)前退回至購買的經銷商處。

2、店家如有向敝公司進貨的未銷售完封盒欲退回，請與敝公司業務連繫退貨事宜並於下星期三(03/25)前寄回敝公司。

3、卡友如有已經拆出或日後拆出簽跡糊掉的瑕疵卡請於(04/14、05/14)前交給購買的店家，敝公司會於4月和5月收回後二梯次寄回Topps處理(逾期不候)，Topps將會以同等值卡片代替(此由Topps公司認定)，另再加贈1張簽名卡或球衣卡。

以上如有任何造成不便敬請見諒!!


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Dear Valued Topps Collectors and Customers,

Topps has been investigating complaints regarding the quality of the autographed cards in the just-released 2015 Topps Tribute Baseball and has confirmed that many autographed cards are damaged due to a UV contamination on the card.

As a result of our investigation and to rectify the situation, Topps is initiating a complete recall of the product.

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Those in possession of unopened boxes should return them no later than Friday, March 27, 2015 to the authorized distributor or store from which the box was purchased for a full refund.

In addition, between now and June 30, 2015, anyone in possession of a damaged autographed card (not in pack) can exchange the card by contacting Topps Customer Service.  Exchanges will be made for another card of equal or greater value, plus a bonus autographed or relic card (valued at the company’s discretion).

Topps appreciates your understanding in this matter.  We stand firmly behind all our products and apologize for any inconvenience this may have caused.